KB_Soft Group - Software Vendor's Development Partner
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  The Customers about KB_Soft's Software Development Services
        Upon project completion, KB_Soft's clients are asked to fill in the questionnaire form regarding their project experience. Here KB_Soft's clients' replies are quoted.

Why did you choose KB_Soft Group as your outsourcing partner?

DDP Media, January 2005. A good quote. Work is done in timely manner. We were very impressed with the questions that were asked by you before the project was started. We think it gives your company a great advantage over other competitors as you "qualify" your clients' needs so that you know exactly what they want before starting the project.

Intorel, May 2004. We ran the 'tender' and we contacted 5-10 outsourcing companies. The deciding factors for choosing KB_Soft were:

very correct time & manpower estimation (same as here in-house);

price range in the middle of other competitors;

you understood the project, although the specs are not the most detailed.
What we were looking for is a software company that knows how 'dirty tricks' work inside...

Vector, July 2004. We decided upon a small team that was experienced in the use of our preferred toolset and highly trained. There was
  an immediate rapport, and they offered technical excellence, diligence, flexibility and co-operation. These were key elements for Vector Networks to maintain our high standards in development.

Vector, February 2003. We approached other companies at the same time and gave them all projects to test their abilities. These projects were chosen to give them a non-obvious technical challenge so that we could see if the team members could think for themselves. We were not looking for a non-thinking partner that simply does what we ask; we needed a partner that would suggest better ways of solving problems so that the combined teams would be greater than either team alone. KB_Soft completed the technical test with flying colours. Not only did they perform the obvious and the non-obvious parts of the test, they also thought beyond my own understanding of the problem and revealed a new level of complexity that they solved. My opinion after that was that they had done the project better than I would have done and they were in a different league to other organisations (one Indian; one Czech) that were given similar tasks.


How do KB_Soft's services compare with your previous/other outsourcing experience?

GUI Components Vendor (USA), April 2005. We have had a few "bad" experiences in the past using outsourcing... The way you arrange the outsourcing process is very professional.

DDP Media, March 2005. We are currently outsourcing with 3 different companies. KB_Soft has proven to be the most effective one thanks to:

detailed daily work reports;

great qualification of our needs;

rapid project time delivery;

reliable and performing software development.

What would you like to see improved in KB_Soft's services?

DDP Media, March 2005. We have no suggestions at this point. Great communication. Great documentation. Implementation has been delivered in reasonable time and the quality has succeeded to fulfill our needs. Great quality in programs, very reliable.

What is your general opinion about KB_Soft's services?

DDP Media, April 2005. Your interpretation of our ideas is perfect and suits all our expectations. We would like to thank you for the great job that was done. We are very pleased with the results.

Vector, February 2003. Vector Networks is a UK software development company that has been working with the team at KB_Soft for about 2.5 years now. Since those early beginnings, we have grown our relationship steadily and KB_Soft have now gained an excellent understanding of our software design and they have made significant contributions to several aspects of it. Our commercial product is undeniably much better as a result. Throughout our relationship, which is ongoing and strategically important to my company I hasten to add, our liaisons has been 99% by E-Mail,
  in English. KB_Soft's understanding of English was a concern for us when we embarked on the relationship but they have shown that they are perfectly capable of working directly with several members of our organisation and there have never been any problems with their English messages or the reports that they have written for us. I would emphasise that it is important that any organisation considering subcontract work like this should be willing and able to liaise via E-Mail and the accuracy and clarity of written specifications is crucial to achieving a fast turnaround on projects.

Vector, June 2003. All at KB_Soft Group, please share our delight that we have won a major award - your hard work, skill and partnership have all been instrumental in us winning this recognition. Thank you. You should be proud - there is a lot of your work in the product and it is much better because of it.
We would like to thank all our clients for warm sincere comments on KB_Soft's services. KB_Soft is always glad to help you implement your ideas successfully.

Faithfully yours,
All at KB_Soft